Quick info
Release date : 2019-09-24
Location : Eastern Ontario Region
Sector : Tertiary - Legal Services
contract type : Contractual
REFERENCE NO. : 5202678
 
Synergie Hunt International recruits the highest calibre of talent. We are committed capturing the right fit to meet our client partners' expectations and business objectives.

Create Synergy!
FOREMAN / SUPERVISOR

Call Centre Supervisor

Ottawa - Downtown

In this role you will join an exciting and dynamic organization specializing in Legal services. In this opportunity filled career position you will supervise the daily operations of the call center through leadership, training, development and organization of the team to ensure the client needs are achieved.

TO BE SUCCESSFUL IN THIS ROLE:

·         Your verbal and written communication in English and French are superior

·         You are experienced developing and directing teams, training and quality control.

·         You are a coach, a mentor and empower the team

·         You understand and empathize with clients

·         You are confident and assured and quickly absorb and communicate detailed information

 

REQUIREMENTS:

 

  • Bachelor’s degree in Communications, Social Studies, Legal field preferred but not required
  • Call center experience required.  Must understand call center demands and metrics
  • Strong communication skills in reading, writing, and speaking English and French
  • Must have strong experience the areas of staff development and direction, training, quality control, and document preparation
  • Reliable
  • Good listener and customer service oriented

We invite you to apply today!

Synergie Hunt International is fully compliant with AODA standards and is committed to providing accessibility to all applicants.

 

At Synergie HUNT International, we are attentive to the professional development of our candidates. We respect your goals and guide you to a role that is best suited to your expectations. - Your professional development is our passion!
Each application we receive is carefully reviewed to meet the requirements of the position we are recruiting for. Even if you are not selected for this position, we will evaluate your application for other roles we are recruiting for.
Synergie Hunt International is fully compliant with AODA standards and is committed to providing accessibility to all applicants.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Synergie Hunt International will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs.