Quick info
Release date : 2019-11-19
Location : Greater Toronto Area
contract type : Contractual
REFERENCE NO. : 5203850

Deloitte, one of Canada's leading professional services firms, provides audit, tax, enterprise risk, consulting, and financial advisory services through more than 8,000 people in 50 offices. Our professional services are diverse — from forensic accounting, control assurance, security services, risk management, strategy consulting and enterprise applications, including Oracle, SAP, Cognos, technology services to indirect tax, accounting, corporate governance, mergers and acquisitions and personal tax and financial planning. But they all have one thing in common: helping our clients excel.

As administrative assistant, you will:
• Meet the various internal needs of the firm for office software and administrative support, prepare a variety of documents such as memos, invoices and engagement letters
• Organize and coordinate meetings and other internal or external activities
• Manage an agenda and open client/mandates
• Process invoices, organize partner and staff travel arrangements
• Review a variety of documents, maintain up-to date contact information of partner

• College Diploma or Diploma in Office Systems Technology or equivalent
• Advanced computer skills in Microsoft Office: Work, Excel, PowerPoint
• Good knowledge of Adobe Acrobat, Outlook
• Minimum of 4 years of experience as an administrative assistant
• Ability to build excellent interpersonal relationships and proven ability to work in a team effectively
• Fluent in French and English
• Demonstrated ability to prioritize tasks based on relative importance and urgency
• Discrete, available, autonomous and self-starter


• Strong Excel and PowerPoint experience is necessary.
• Excellent customer service skills are critical for the role            
• Strong communication skills (English) both verbal and written.

Any Other relevant information

Support all Corporate Card, expenses, projects and Customer service for particular Service line (End to End.)
• Manage and monitor the travel and expense reimbursement process and recommend and implement changes as required.
• Support the Growth of the Cards program Nationally and in Chile
• Implement Controls to ensure that Employees’ expenses are compliant with the Tax team’s requirements and all Business Policies.
• Conduct Complex Analysis and reconciliations as required by the business.
• Conduct Quality Control of expense review.
• Manage and optimize the Concur system functionality and implement improvements to make the system more user friendly. 
• Manage and ensure compliance to the travel and expense policy.
• Support updating the Expense Policy and all Expense Management related policies as per the business requirement.
• Support Reimbursement investigation and forensic Audit
• Work closely with the vendor and IT to ensure that system changes within expense management’s systems are implemented properly and are compliant with the firm policies.      
• Analyze rejection report and implement corrective action to minimize rejections.      
• Accountable for the accuracy and completeness of the expenses submitted by the users 
• Provide user support on policy related issues.             
• Make sure all tickets opened through IT are resolved on time. SLA 24 hours. 
• Accountable for training users to improve adherence to travel and expense policies.   
• Provide first line support via phone, email, and Skype along with advice and guidance to the internal users on all related travel and expense policies and procedures.
• Implement system improvements to continue to increase efficiency and productivity.
• Accountable in delivering travel and expense services based on SLA.       
• Help in the development of a network of “super users”/champions of the travel and expense    Process.     
• Maintain good relationship with all internal users/clients.           
• Develop and maintain training materials (both hard and soft) to support new and existing users across the organization in relation to travel and expense reimbursement.
• Oversight offshore resources and expense team workload allocation.
• Any other responsibilities as defined by the Senior Finance Manager.

At Synergie HUNT International, we are attentive to the professional development of our candidates. We respect your goals and guide you to a role that is best suited to your expectations. - Your professional development is our passion!
Each application we receive is carefully reviewed to meet the requirements of the position we are recruiting for. Even if you are not selected for this position, we will evaluate your application for other roles we are recruiting for.
Synergie Hunt International is fully compliant with AODA standards and is committed to providing accessibility to all applicants.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Synergie Hunt International will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs.