Quick info
Release date : 2023-11-14
Location : Ottawa Area
Sector : Tertiary - Legal Services
contract type : Contractual
REFERENCE NO. : 5218361
 

For over fifty years Synergie Hunt International has stood out from the competition by attracting the most talented individuals. We are looking to meet motivated people who are ready to make a difference by supporting our client partners meet and exceed their business goals.

CONTACT CENTRE AGENT

Contact Centre Representative

INBOUND ONLY
FRENCH and ENGLISH BILINGUAL


WORK FROM HOME

Salary: $19.00/hour + 4% vacation pay weekly

 

In this contract role, you will carefully respond to incoming contact centre calls and provide superior client service to using your exceptional communication skills.

 

 TO BE SUCCESSFUL IN THIS ROLE:

·            You are a quick learner, organized, engaging and effectively offers solutions

·            You have exceptional verbal and written communication English/French

·              You have customer service experience with superior interpersonal skills

·             You are a problem solver and pride yourself on your attention to detail

 

RESPONSIBILITIES AND TASKS

·             You will respond to incoming calls with a professional attitude

·             You will provide superior customer service by active listening and sensitivity

·            You will aim to resolve issues on first call, when possible, when necessary research required information using supplied resources

 

REQUIREMENTS AND SKILLS

·              French and English written and verbal communication required

·               Post Secondary education preferred 

·                Microsoft Office

·                Previous customer service/ Call Centre Experience

·              Clean criminal record

 

We invite you to forward your resume today!

Ottawa@hunt.ca

  

At Synergie Hunt International, we are attentive to the professional development of our candidates. We respect your goals and guide you to a role that is best suited to your expectations. - Your professional development is our passion!

Each application we receive is carefully reviewed to meet the requirements of the position we are recruiting for. Even if you are not selected for this position, we will evaluate your application for other roles.

Synergie Hunt International is fully compliant with AODA standards and is committed to providing accessibility to all applicants.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Synergie Hunt International will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs.