Quick info
Release date : 2021-01-13
Location : Eastern Ontario Region (Ottawa)
Sector : Tertiary - Legal Services
contract type : Contractual
REFERENCE NO. : 5209530
 
Synergie Hunt International recruits the highest calibre of talent. We are committed capturing the right fit to meet our client partners' expectations and business objectives.

Create Synergy!
CONTACT CENTRE AGENT
CUSTOMER SERIVCE REPRESENTATIVE

FRENCH and ENGLISH COMMUNICATION PREFERRED

 

Must be situated in proximity to Downtown Ottawa

WORK FROM HOME

$19.00/hour + 4% vacation pay weekly

 

Contract role with a leading Global Legal services organization. You will carefully respond to incoming contact centre calls and provide superior service to clients using your exceptional communication skills.

 

TO BE SUCCESSFUL IN THIS ROLE:

·        You have exceptional verbal and written communication (Bilingual English/French preferred)

·        You have at least 2 years customer service experience with superior interpersonal skills

·        You are a problem solver and pride yourself on your attention to detail

·        You are engaging, friendly and a good listener

 

  

RESPONSIBILITIES AND TASKS

·        In this role you will carefully respond to incoming calls with a professional attitude

·        You will provide superior customer service by active listening and sensitivity

·        You will aim to resolve issues on first call when possible, when necessary research required information using supplied resources

 

REQUIREMENTS AND SKILLS

·        French and English written and verbal communication preferred

·        Post Secondary education

·        Microsoft Office

·        Previous customer service/ Call Centre Experience

·        Clean criminal record

 

Synergie Hunt International is fully compliant with AODA standards and is committed to providing accessibility to all applicants.

We invite you to forward your resume today to Ottawa@hunt.ca

 

 

Synergie Hunt International is attentive to your proffessional development. We will guide you to a role that meets your expectations and goasl-Your professional development is our passion!

At Synergie HUNT International, we are attentive to the professional development of our candidates. We respect your goals and guide you to a role that is best suited to your expectations. - Your professional development is our passion!
Each application we receive is carefully reviewed to meet the requirements of the position we are recruiting for. Even if you are not selected for this position, we will evaluate your application for other roles we are recruiting for.
Synergie Hunt International is fully compliant with AODA standards and is committed to providing accessibility to all applicants.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Synergie Hunt International will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs.